Author Store Policies

Refund Policy
Thank you for supporting Aria Starling and purchasing directly from the official author
store. Due to the nature of our products, all sales are considered final.
Digital Products (eBooks, Downloads):
Because digital items are delivered instantly and cannot be returned, we do not offer
refunds on eBooks or downloadable products.
Physical Books & Signed Copies:
All physical book orders are final sale unless they arrive damaged. If your order arrives
defective or damaged, please contact us within 7 days of delivery at aria@ariastarling.com
with your order number and photos of the damage.
Merchandise:
All merchandise (mugs, shirts, etc.) is made to order and non-refundable unless defective or
incorrect. Please double-check sizing, spelling, and order details before confirming your
purchase.
We do not offer returns or exchanges due to buyer’s remorse, duplicate orders, or delayed
shipping caused by postal services.
If you have any concerns, we’re happy to help—reach out to aria@ariastarling.com.

Privacy Policy
We value your privacy and are committed to protecting your personal data. This policy
outlines how your information is collected, used, and stored when you visit or make a
purchase from our store.
What We Collect:
- Your name, email, shipping address, and payment information
- Information automatically collected via cookies for analytics and performance
How We Use It:
- To fulfill orders and communicate with you
- To personalize your experience and improve our website
- To send updates, newsletters, and promotional emails (only if you opt in)

Third-Party Services:
We use Shopify to power our store. Your payment data is securely processed via Shopify
Payments, PayPal, or other third-party gateways.
Email Marketing:
If you opt in, we may send emails about new books, bonuses, or exclusive content. You may
unsubscribe at any time.
Your Rights:
You may request, update, or delete your personal data by contacting aria@ariastarling.com.
We never sell or share your data with third parties for marketing purposes.

Terms of Service
By visiting and purchasing from AriaStarling.com, you agree to the following terms:
Use of Site:
You agree not to misuse the website or its contents. All materials are for personal use only.
Copyright Notice:
All books, products, and content are the intellectual property of Aria Starling. Reproduction,
distribution, or commercial use without written permission is strictly prohibited.
Shipping & Delivery:
We aim to ship within 5–7 business days. Delivery times may vary depending on your
location. Once shipped, we are not responsible for delays due to customs, postal issues, or
holidays.
Digital Products:
All digital downloads are for individual use only. Sharing, uploading, or distributing files is a
violation of our terms.
Limitation of Liability:
We are not liable for any harm, loss, or damages arising from use of our site or products.
Changes to Terms:
We reserve the right to update or change these policies at any time.
Questions? Contact us at aria@ariastarling.com

Shipping Policy
Processing Time:
Orders are typically processed within 3–7 business days. Custom or signed items may take
longer.
Shipping Times:
- US: 5–10 business days
- International: 10–21 business days (customs may vary)
Shipping Providers:
We use USPS, UPS, or other trusted providers based on destination.
Tracking:
Once your order ships, you’ll receive a tracking link via email. Please allow 24–48 hours for
tracking to update.
Lost or Delayed Packages:
If your order hasn’t arrived within the estimated timeframe, email us at
aria@ariastarling.com. While we are not responsible for delays caused by carriers, we will
do our best to assist.
International Orders:
Customers are responsible for any customs fees, taxes, or import duties. We cannot mark
items as “gifts” to bypass these charges.